ezSIM

Read before you buy

Does my phone support eSIM?

Two requirements: your phone must support eSIM, and it must be carrier-unlocked.

📱 30-second self check

  1. Open the phone dialer and enter *#06#
  2. If an "EID" field (a long number) appears → your phone supports eSIM
  3. No EID shown → not supported; please do not purchase an eSIM plan

This is the most reliable check — more accurate than any model list.

🔓 Make sure your phone is carrier-unlocked

Even if your phone supports eSIM, a carrier-locked phone cannot use another operator's eSIM. Phones bought on contract or installment plans are often locked.

  • iPhone: Settings → General → About → "Carrier Lock" should say "No SIM restrictions"
  • Android: insert a SIM card from another carrier — if it gets signal, the phone is unlocked
  • When in doubt, ask your carrier directly

Common eSIM-compatible devices

Apple iPhone

  • iPhone XS / XS Max / XR (2018) and all later models
  • iPhone SE (2nd gen, 2020) and later

⚠️ iPhones sold in mainland China do not support eSIM; some Hong Kong/Macau models (SE, 12/13 mini) do. If purchased outside Taiwan, verify with *#06# first.

Samsung Galaxy

  • All Z Fold / Z Flip models
  • S-series flagships (Taiwan retail from S23)
  • Note20 series (some regional variants)

⚠️ Samsung support varies greatly by region — the same model may lack eSIM in another country. Always verify with *#06#.

Google Pixel

  • Pixel 3 and all later models

⚠️ Some older Pixels limit hotspot sharing while using eSIM.

Other brands

  • OPPO: Find X3 Pro and later flagships
  • Sony: Xperia 1 IV / 10 IV and later
  • Xiaomi: 12T Pro, 13 series and later (some markets)
  • Recent flagships from ASUS, vivo, Motorola and others

Model lists are for reference only — always confirm with the manufacturer's official specs and the *#06# check.

🚫 Unsupported / not recommended devices

  • Carrier-locked phones (under contract, not unlocked)
  • Phones sold in mainland China (eSIM is usually disabled)
  • Wi-Fi routers, translators, tablets (our plans target phones)
  • Counterfeit, modified, or grey-market phones of unknown origin
  • Devices with modified systems (dual-app / dual-boot mods)

ezSIM Support

AI assistant · instant replies

Hi! I'm the ezSIM support assistant 👋 I can help with eSIM installation, troubleshooting, and refund eligibility. Open this chat on your order page and I can check that order directly.